There is no one on this planet, who hasn’t faced criticism for their work and negative reviews on Google results are an appropriate example of the same. Try searching for any name, negative reviews will come first in autocomplete suggestions. And no one can do anything to reverse it. Bad news, right? Wrong! You can do the necessary. Somebody asked that where to hide a dead body? And the best answer that person received was, on the 2nd or 3rd page of Google; which is even right to some extent as anybody hardly bothers to go there. So it’s an opportunity for your company to suppress those bad reviews and push them on the next or next to next page.
You cannot remove or delete any bad review, once it’s posted, but you can definitely make some efforts to hide it and overpower it with new and positive reviews. But how can you do it? Here are few simple hacks which will help you to come out of that bay of criticism and stand on the mountain top, some day:
· Flag the review: inappropriate
· Reply to criticism and come out as positive
· Unregister your company from Google places and register it back with new name or something else new
· Contact the poster of bad review and try to persuade him to remove it
· Consult an online reputation management company
If your efforts didn’t work, don’t hesitate to try the last resort that is contacting the online reputation management consultancy. All of their customers are cent percent satisfied, so you will not be putting yourself at any kind of risk.
Thanks for all these suggestions. They all seem apt to apply on any company’s branding policy. It also seems more of a strategy to come out of the planning-plotting of your competitors to demean your company’s reputation online. I have done that flagging-the-review-as-inappropriate thing, though Google took time to find the authentication of my allegation, but it did happen, it took time but they took it down. .So nothing’s wrong in giving it a try. Otherwise there are plenty of options too, as you suggested.
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