It is easy to manage your online reputation with so many methods flooding each day. Be it promoting by organizing an event or campaign, be in news and so forth; you have tried it all. Whatever uploaded online cannot be taken back, so are the negative reviews. But you can definitely bring them down on next page. There are different ways to repair your ruined image, but we will be focusing on few of them which are more effective and efficient. These ways are:
• Identify keywords: do a research and find out the common keywords been used repetitively in each bad review and try to develop positive content using those keywords only, so whenever a person searches for your or your company’s name, those positive reviews pop up before them instead of the negative one.
• Reply to the negative review/comment: responding back to your viewer, audience and customer ensures that you are accountable for your work. They will take your responding attitude in a positive manner which will help them in changing their perspective about you and your organization.
• Counteract with positive material: if anybody put an allegation on you or your company, try not to respond with wrath, rather be polite and defend the name with good stuff for example putting up a screenshot as a proof of doing your job right, will serve the purpose.
• Blogging: uploading blogs of your good work and sharing the experience stories of satisfied customers will help you out in promoting your blog which will be in favor of your name and/or your organization’s.
The aforesaid hacks are reliable enough to deal with the negativity spreading against you or your organization. Managing your reputation is in your own hands, so better seize this opportunity and take the necessary action in favor of your reputation.
• Identify keywords: do a research and find out the common keywords been used repetitively in each bad review and try to develop positive content using those keywords only, so whenever a person searches for your or your company’s name, those positive reviews pop up before them instead of the negative one.
• Reply to the negative review/comment: responding back to your viewer, audience and customer ensures that you are accountable for your work. They will take your responding attitude in a positive manner which will help them in changing their perspective about you and your organization.
• Counteract with positive material: if anybody put an allegation on you or your company, try not to respond with wrath, rather be polite and defend the name with good stuff for example putting up a screenshot as a proof of doing your job right, will serve the purpose.
• Blogging: uploading blogs of your good work and sharing the experience stories of satisfied customers will help you out in promoting your blog which will be in favor of your name and/or your organization’s.
The aforesaid hacks are reliable enough to deal with the negativity spreading against you or your organization. Managing your reputation is in your own hands, so better seize this opportunity and take the necessary action in favor of your reputation.

These all are very much useful for me, being a dummy. I made a facebook page few months back and it started very well, but within few weeks I started receiving bad reviews for my work, and they have been flooding since then. I never revert to any of them as I thought it’s a waste of time because those critics don’t change their opinion soon. But I think I should start replying, some day they might change, I got these vibes reading this article. Thanks for pumping up my confidence.
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